The contract is between the client and My Green Love Affair (Pty) Ltd. (MGLA). By using MGLA’s services you are agreeing to the following terms and conditions:
1. FLORAL
Whilst My Green Love Affair will endeavor to source all Floral & Greenery as quoted for, we cannot be held responsible in the event of our suppliers not being able to source same type or colour. We will always try to substitute with Floral as similar as possible. We do not take any responsibility for any Florals or Greenery wilting due to extreme heat, wind or elements beyond our control - or lasting beyond +-8 hours in Oasis (once the water had evaporated).
2. PAYMENT TERMS
A non-refundable 50% deposit of your approved Quotation is payable to secure our Services & Décor. The remainder will be due 3 weeks before your Wedding or Event, after which, no further changes can be made.
3. BROKEN OR LOST ITEMS
In the event that an item is lost or returned damaged, soiled, or in an irreparable condition, the hirer will be responsible for the FULL replacement cost.
4. SET UP
My Green Love Affair is only booked and paid to set up the Florals, Décor, Stationery and any items that we personally provide that is listed on your Final Quotation. We do not set up any external suppliers or personal items. This has to be organised with your venue staff , the Wedding Party or an independent Staffing Solution Company.
5. LIABILITY
MGLA accepts no liability for any occurrence, however caused, to any person as a result of this Contract Agreement UNLESS negligence on our part can be proven.
6. CANCELLATION
In the event that the contract is cancelled for any reason whatsoever, the deposit paid is non-refundable. Any refund of any other payments made in terms of the contract will be entirely at the discretion of MGLA. Please note: When we secure your particular date with your deposit we do subsequently turn away other event bookings for that date.
7. MINIMUM SPEND
Please note we do have a minimum spend of R15 000 in order to secure our services for your Event Date.
8. MOCK UPS
We do not do Mock Ups due to the fact that we only use Flowers and Greenery that are in season at the exact time of your Wedding. We stay as close to your Colour Palette, References and Style as seasonally possible and will send you a list and photos of these Flowers with your Quotation and ask that you please trust us as creative professionals. We do have an extensive Gallery of previous work, multiple references in this Gallery of every floral element quoted on and an ever growing Testimonial page. :)
9. COVID-19
In the event that your Wedding or Event had to be postponed due to Covid-19 regulations, we will happily assist you on a new date within 12 months of your original date. Please note there may be price increases to flower, décor and petrol costs which will need to be taken into account.